All Charles Shackleton Furniture is made to order.
The first step in ordering your furniture is contacting our sales team to discuss options and pricing. On the website, you can press the Enquire button on the piece that interests you to fill out a contact form. We will get back to you within two business day.
After we have discussed your options, we will issue a proposal for your review. Once the proposal is accepted, we require a 50% deposit on your purchase. The balance will be due upon completion. Payment by check is preferred, though we also accept credit cards and wire transfers.
Upon receipt of the deposit, your order goes on our furniture production schedule. It will be assigned to a single furniture maker, who will make your piece from start to finish, signing and dating each one. Average lead time, from order to delivery, is three to four months.
Upholstered furniture is available in any fabric. Many of our customers work with designers who choose for them or provide their own fabric. We also have accounts with many fabric companies and our in-house design team can help you choose and will order upholstery fabric for you. Fabric is invoiced separately.